1. Introduction

Welcome to Fillr Manager We, an application designed to empower water can businesses in managing their operations, including inventory, employee management, order processing, and delivery logistics. This Privacy Policy is meant to inform you, as users of Fillr Manager (which includes water can businesses, and their authorized personnel like administrators and employees), about how we collect, use, and protect your information. By using Fillr Manager, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect different types of information depending on your role and how you use Fillr Manager:

Information Provided by Water Can Businesses (Business Data):

• Account Registration: When a water can business registers, we collect the business name, physical address, contact phone number, business email address, and the name and email of the primary administrator.
• Inventory Management: Information related to your water can inventory, such as product names, descriptions, sizes, quantities in stock, pricing, storage locations, and supplier details.
• Employee Management: If you use employee management features, you may input employee names, contact phone numbers, job roles, salary information, and track attendance.
• Order Management: Data about customer orders, including customer names (if you collect them directly within the app), delivery addresses, ordered products and quantities, order dates and times, order status (pending, processing, delivered, etc.), and any special delivery instructions.
• Delivery Management: Information for managing deliveries, including delivery routes, assigned delivery personnel, delivery status updates, and timestamps for delivery events.
• Financial Data (Aggregated): We may process aggregated financial data derived from your use of the application, such as total sales, expenses (based on salary and inventory input), and profit margins. This is used for reporting and analytics at the business level, not individual customer level (if end-customers interact).
• Communication Data: Records of communications facilitated through the application, such as messages between administrators and employees.

Information from Employees (Authorized Users of Water Can Businesses):

• Account Credentials: Usernames and passwords for employee accounts created by the business administrator.
• Contact Information (Managed by Business Admin): As input by the business administrator, this may include employee names and phone numbers.
• Location Data (Optional and with Consent - Delivery Personnel Only): If your business chooses to utilize delivery tracking features and with employee consent, we may collect location data of delivery personnel during delivery hours to facilitate real-time delivery tracking and route optimization. This feature is optional and must be explicitly enabled by the business and consented to by the employee.

Device and Application Usage Information:

• Log Data: Information about your use of Fillr Manager, including login times, features used, actions taken within the application, and error logs.
• Device Information: We may collect information about the device you use to access Fillr Manager, such as the device type, operating system, and application version.
• IP Address: Your IP address when accessing the application.

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and Operating Fillr Manager: To operate the application, manage your business account, provide user support, troubleshoot issues, and ensure the application's functionality and security.
• Order Processing and Delivery Management: To facilitate order taking, processing, delivery scheduling, and delivery tracking for water can businesses.
• Inventory Management: To enable businesses to effectively manage their water can inventory, track stock levels, and manage product information.
• Employee Management: If utilized, to enable businesses to manage employee information, track attendance (if features are used), manage salary details, and facilitate communication.
• Improving Fillr Manager: To analyze application usage patterns, understand user needs, identify areas for improvement, and develop new features and functionalities to enhance Fillr Manager.
• Communication: To send you important notifications related to your account, application updates, security alerts, and respond to your inquiries or support requests.
• Aggregated Analytics: To generate anonymized and aggregated data for statistical analysis, industry benchmarking, and improving our service offerings. This aggregated data will not identify individual businesses or users.
• Legal Compliance and Security: To comply with applicable legal obligations, respond to legal requests, and protect the security, integrity, and safety of Fillr Manager and our users.

4. Sharing of Your Information

We will only share your information in the following limited circumstances:

• With Service Providers: We engage third-party service providers to assist us in providing and maintaining Fillr Manager, such as hosting providers, database management, analytics services, and customer support tools. These providers are contractually obligated to protect your information and only use it to provide services to us. Examples include [Name of actual service providers you use, e.g., firebase for hosting, Google Analytics for analytics, etc.].
• Within Your Water Can Business: Information entered into Fillr Manager by your business will be accessible to authorized personnel within your business, such as administrators and employees you grant access to.
• Legal Requirements: We may disclose your information if required to do so by law, legal process, or government request, including to meet national security or law enforcement requirements.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of that transaction, under confidentiality agreements and with notice to affected users.
• Aggregated and Anonymized Data: We may share aggregated and anonymized data that does not identify individual users or businesses with third parties for various purposes, including industry analysis and marketing.
• Emergency Situations: We may disclose information if we believe it is necessary to protect the vital interests of an individual (e.g., in cases of imminent harm).

We do not sell, rent, or trade your business or personal information to third parties for marketing purposes.

5. Data Security

We implement reasonable and appropriate technical and organizational security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption: We use encryption to protect sensitive data in transit and at rest [Specify encryption type if possible, e.g., SSL for transmission, AES-256 for data at rest].
• Access Controls: Access to your information is restricted to authorized personnel who need access to perform their job functions.
• Firewalls and Intrusion Detection Systems: We utilize firewalls and intrusion detection systems to protect our systems from unauthorized access.
• Regular Security Assessments: We conduct regular security assessments and vulnerability scans to identify and address potential security risks.

However, please remember that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your information for as long as your business account is active with Fillr Manager or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Generally, we retain:

• Business Account Data: For as long as your account is active. If you close your account, we may retain some business account data for a period for legal and accounting purposes.
• Order and Delivery Data: For 2 Years for business record-keeping, order history analysis, and to handle any potential disputes.
• Log Data: For [Specify retention period, e.g., 1 year] for troubleshooting, security monitoring, and application improvement purposes.

When data is no longer required to be retained, we will securely delete or anonymize it according to our data retention policies.

7. Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include:

• Access: The right to access the personal information we hold about you.
• Correction: The right to request that we correct any inaccurate or incomplete personal information.
• Deletion ("Right to be Forgotten"): The right to request the deletion of your personal information, under certain circumstances.
• Restriction of Processing: The right to request that we restrict the processing of your personal information, under certain circumstances.
• Objection to Processing: The right to object to the processing of your personal information, under certain circumstances.
• Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller, under certain circumstances.
• Withdraw Consent: If we rely on consent as the legal basis for processing your information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at helo.fillr@gmail.com. We will respond to your request in accordance with applicable data protection laws.

8. Children's Privacy

Fillr Manager is intended for use by water can businesses and their personnel and is not directed to children under the age of 18. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our information practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy within Fillr Manager or on our website and, where appropriate, through email communication to the primary business administrator email. We encourage you to review this Privacy Policy periodically for any updates. The "Last Updated" date at the top of this Privacy Policy indicates when it was last revised. Your continued use of Fillr Manager after the posting of an updated Privacy Policy constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Company Name: Fillr
Email: helo.fillr@gmail.com